Solve complex problems
This program helps our partners change the lens through which they view their business challenges. In these interactive workshops convened by MATTER, groups of diverse stakeholders map a 360-degree perspective of both the problem and potential solutions. Based on insight and input from relevant innovators within our community, we make tactical recommendations to help partners meet those objectives and build action plans to take back to their organizations.
The Prescription-Patient Journey
“We never would have been able to learn what we did about this space if it wasn’t for MATTER.” —Program participant
A partner approached MATTER with a need to better understand the patient journey from initial diagnosis through medication pickup — including the many behind-the-scenes interactions that happen between the provider, payers and pharmacy.
HOW MATTER HELPED
MATTER convened providers, payers, pharmacists, patients and caregivers to collaboratively map the journey in all its nuance and complexity. The exercise revealed a number of opportunities for innovative technologies and better collaboration between stakeholders.
The group created a 360-degree perspective of both the problem and potential solutions and will reconvene this year to ideate and evaluate best next steps towards solution development.