Aetna Better Health of Illinois and MATTER collaborate to enhance the member experience
Together, the teams will explore emerging technologies to improve the member experience and health outcomes.
September 9, 2025, CHICAGO, IL — MATTER, the premier healthcare incubator and innovation hub, and Aetna Better Health® of Illinois, a CVS Health® company and leader in Medicaid innovation, today announced their collaboration to explore emerging technologies that elevate the member experience and transform care delivery. MATTER and Aetna will work together to drive innovative approaches to improve access, care delivery and health outcomes for Medicaid members across the state of Illinois. MATTER will ignite high-impact collaborations with Aetna, entrepreneurs and the healthcare innovation ecosystem to elevate Aetna’s digital strategy and accelerate breakthrough solutions that redefine member care. This collaboration will also enable Aetna to deepen its understanding of member needs and cultivate a more personalized and intuitive healthcare experience.
“We’re proud to join forces with MATTER to disrupt the status quo in healthcare by building digital-first solutions with Chicago’s most forward-thinking startups,” said Melanie Fernando, COO of Aetna Better Health of Illinois.
“By digitizing health care and empowering providers with innovative tools, this collaboration enables us to further enhance access to care, improve member outcomes and champion a more sustainable and equitable healthcare landscape for our communities.”
“By partnering with MATTER, Aetna Better Health of Illinois will gain access to a network of innovators that can improve the Medicaid experience in Illinois,” said Steven Collens, CEO of MATTER. “We look forward to working together to help Aetna provide better access and outcomes for Illinois Medicaid beneficiaries.”
More details will be announced in the coming weeks.